Frequently Asked Questions
Orders are shipped
within 24 hours from Monday to Friday.
Delivery is generally between 3 and 5 working days.
We offer home and collection point delivery. Delivery is free in mainland France for purchases over €50.
And for abroad?
We ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Complete your cart with your address to see shipping costs.
Yes, we ship to many countries worldwide. Fees and delivery times vary depending on the destination. Complete your cart with your address to see shipping costs.
You have 30 days after receipt to make a return. Items must be unworn, unwashed, and returned with their original tags.
To make your return, contact our customer service: contact@heroseven.com
Size advice is often written in our product descriptions to help you make the right choice.
You can refer to the model's measurements to get an idea of the fit of the item.
Do not hesitate to contact us for any advice: contact@heroseven.com
We accept payments
by credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, and
We offer payment in 3 installments with no fees with Alma.